Knowledge base
Knowledge base about Robin
Practical articles to get the most out of Robin, from event data to privacy.
- Basics
What is Robin, the AI Event Sidekick?
Robin is an AI chat assistant for event attendees inside the PresentersWall event hub. How it works and what Robin does for your attendees.
3 min read → - Setup
How to prepare your event data for Robin
Which information does Robin need and how do you provide it? A checklist for program, speakers, venue, practical info and FAQ.
4 min read → - Setup
Giving Robin a name, look and tone of voice
Robin is fully customizable for your event. How to choose a name, look and tone that fit your brand and your audience.
3 min read → - Attendee experience
How attendees open Robin: no app, just a QR code
Attendees do not need to download anything. Robin works in the browser via a URL or QR code. Tips to make the link easy to find.
2 min read → - Basics
Robin and the PresentersWall modules
Robin is a module on the PresentersWall event hub. How Robin works together with polls, Q&A, quizzes, ContentWalls and the networking chat.
3 min read → - Setup
Tips for better answers: structuring your program and FAQ
Small choices in your program and FAQ make Robin's answers more specific. Seven concrete tips.
4 min read → - Attendee experience
Networking recommendations from Robin explained
Robin can advise attendees on who to network with. What that advice is based on and how to make it stronger.
3 min read → - Attendee experience
Using Robin at multi-day events
A multi-day conference brings more questions about the program, hotels and transport. How to set up Robin for several days.
3 min read → - Privacy and choices
Privacy and attendee data with Robin
What you as an organizer should know about privacy and the information you share with Robin. General explanation and practical choices.
3 min read → - Privacy and choices
Robin vs. a classic event app
What is the difference between a chat-first AI assistant and a classic event app with menus? An honest comparison.
3 min read → - Basics
AI chatbot for events: what to look for when choosing one
A checklist for organizers considering an AI chatbot for their event: access, event data, customization, interaction, privacy and integration.
4 min read → - Attendee experience
The questions attendees ask most at an event (and how Robin handles them)
From travel and catering to rooms, program and networking: the types of questions attendees ask and which event data Robin needs to answer them.
4 min read → - Setup
Writing a good event FAQ: template and examples
A practical template for your event FAQ, with example questions per topic and tips for short, clear answers, also as a basis for Robin.
5 min read → - Basics
Chat-first event communication: what it is and why it works
Chat-first means all communication around your event runs through one chat. What that involves, why it suits attendees and how Robin applies it.
3 min read →
Glossary
- AI Event Sidekick
- The description of Robin: an AI chat assistant that helps attendees during an event.
- Event hub
- The PresentersWall mobile environment with programs, evaluations, interaction, ContentWalls and networking chat.
- Module
- A component you activate on the event hub. Robin is one of them.
- Event data
- The information you feed Robin: program, speakers, venue, practical info and FAQ.
- Chat-first
- An approach where all communication around an event runs through one chat.
- Tone of voice
- The way Robin talks, matched to your event and audience.
- ContentWall
- A feature in the PresentersWall hub for sharing content with attendees.
- Q&A
- Audience questions collected during a session.
- QR code
- A code attendees scan to open Robin in the browser.